The Quarterdeck last week announced that it had received a TripAdvisor Certificate of Excellence award.

The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide.  Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings.

Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews.

Additional criteria include a business’ tenure and popularity ranking on the site.

Quarterdeck Chris and partner Robyn Scroggy were stoked with the award.

 “Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Quarterdeck and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Chris.

“There is no greater seal of approval than being recognised by one’s customers.

With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”

TripAdvisor for Business president Marc Charron said TripAdvisor was pleased to honour exceptional hospitality businesses for consistent excellence.

“The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience,” he said.