Centrelink cooking the books on violence against public servants, union says

By Noel Towell
Updated January 24 2017 - 11:14pm, first published January 23 2017 - 12:00am

Centrelink says more than 8600 reports of customer aggression towards its staff last financial year is an improvement, but its main workplace union says the welfare agency is hiding the extent of the problem.

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