While the fires raged around and through the Eurobodalla Shire last December/January, many people were forced to flee to the evacuation centres, with only their clothes, pets and perhaps a few supplies.
Holidaymakers trying to enjoy a festive break were also stranded with little warning.
During the chaos of people, pets and noise, a few calm people gently directed and assisted.
One such person was the Animal Welfare League's (AWL) Shelagh Ingram.
As new animals came into the centre, she directed their owners to safe areas set up and stocked for dogs, cats, horses and other pets.
Shelagh worked tirelessly for three days, walking around the various areas, checking all the animals had water, food and bedding.
She spent time with scared animals and sat with lonely animals who were waiting for their families to come back.
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The obvious care and regard Shelagh showed for each animal gave the families confidence to go and get food, etc for themselves, knowing their beloved pets were safe and in good hands.
Sheila was recently awarded the NSW Premier's Bushfire Emergency Citation, for her contribution and service to the NSW 2019-2020 Emergency Response.
It couldn't go to a more deserving and caring person!